Don’t talk, walk! Our journey towards strategic agility
Credit Suisse Swiss Universal Bank is on its way to becoming an agile enterprise. In this session, we will show a real life example of how a holistic and integrative agile transformation can be structured and what our learning points were during the first year of our journey.
Kirsten (legal name Christina) is a Managing Director in Swiss Universal Bank division, based in Zurich. She is the Head of SUB IT since September 2019, Regional Head of IT Switzerland and a member of the SUB COO Management Committee.
Kirsten joined Credit Suisse in February 2019 as Head of the former unit SUB IT Solution Delivery. She successfully established herself as Head IT Solution Delivery at Credit Suisse and SUB within a short period of time and is a driving force behind the IT Transformation project. As of September 1, 2019 she took over the SUB IT department.
Kirsten has joined CS from ABN AMRO, where she most recently held the position of CIO International, with responsibility for all IT application development and support for ABN’s businesses outside of the Netherlands. With an academic background in physics, Kirsten has spent her eighteen-year career at ABN moving between IT and more commercial roles of increasing scope and responsibility to gain a solid understanding of (mainly retail and private) banking both in the Netherlands and internationally. Kirsten began her career as a Java developer before moving on to implementing larger IT projects, introducing agile methods and successfully leading outsourcing programs.
Kirsten holds a master degree in Physics from the University of Amsterdam.