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Ken Spangler &
Steve Davis

Exec. VP IT, CIO, FedEx Express / Logistics & Chief Customer Officer

15.15 – 15.45 Loft-2

Realizing the Value from Your Investments 🇬🇧

In every organization it is important to prioritize the investment of funds based on an expected realization of value. Is your organization keeping a pulse on value created and value delivered throughout the product lifecycle? In this talk Steve and Ken will identify patterns for value realization and the important principles of product flow that will help leaders maintain the confidence in realizing the expected value from their investments in technology and people. Ken will expand upon the principles sharing the pragmatic approach FedEx has engaged to ruthlessly prioritize with focus on value realization for both customers and employees.

Short Bio

Throughout his 29 years with FedEx, Ken Spangler has held the CIO role for each of the large transportation segments of FedEx Corporation. Prior to his current role as the CIO of FedEx Express and FedEx Logistics, Ken served as Senior Vice President and CIO at FedEx Ground for more than 10 years. Ken also had responsibilities leading the FedEx Freight IT Team and standardizing operation technologies across the FedEx enterprise via the FedEx Operations Planning and Technology Steering Committee.
Ken’s work has been recognized with a number of industry awards including Computerworld Premier 100 IT Leaders Award, CIO Magazine’s Ones to Watch Award, and he is also a 4-time winner of the prestigious FedEx Five Star Award. Ken addressed advanced IT automation on CNBC-TV and is often invited to speak about management of technology, architecture and innovative technology uses in business.

As Chief Customer Officer of SolutionsIQ, Steve Davis is delighted to be an advocate for his customers. They are committed to their customer’s success; specifically in transforming the workplace to enable them to realize the potential of their people and compete in the innovation economy. With more than 18 years of Lean and Agile experience Steve understands the patterns that lead to lasting transformation.

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